Sales Engineer
Salary Range
$90,000 – 140,000
Total Compensation:
N/A
Commission:
Bonus:
Yes
No
Job Description:
Assist the sales force in the analysis and design of audiovisual solutions. In addition to supporting the sales force, the sales engineer must be able to analyze and report on complex solutions and hardware located at customer sites and new system solutions. Responsible for providing pre-sales support to sales and technical staff for systems design/build proposals and RFP reviews.
Job Duties:
- Provide technical expertise/credibility to account team on Audio Visual designs
- Assist sales account managers with overall account planning as it relates to technical aspects of hardware, software, and services opportunity development
- Assist sales account managers with coordinating complex presales engagements
- Assist account teams with collecting customer business and technical requirements and determining the company’s recommended solution(s)
- Develop solution architecture and detailed line-item configurations/bills of materials (BOMs) where appropriate or as per consulting engagement
- Develop a solution proposal and/or presentation of the recommended solution
- Assist with technical scoping/review for Statement of Work (SOW) for assigned accounts.
- Function as liaison to end-user customer technical staff regarding the solution and implementation specifics
- Function as a liaison between the sales team and professional services organization to vet solution recommendations and to complete technical portions of the SOW, as appropriate
- Assist sales management with mentoring of junior sales account managers as it relates to overall opportunity management and technical solution set
- Lead knowledge transfer forums around solution updates, implementation ‘lessons learned,’ etc. as relevant
- As appropriate, assist the company sales team in dealing with customer satisfaction issues surrounding technical aspects of a recommended solution, or its implementation and deployment. As needed, assist in developing a ‘get well’ plan
- Complete training per development plan and maintain certifications in accordance with a focus area
- Complete administrative tasks (expenses, time reporting) in a timely fashion
- Other duties as assigned
Job Requirements:
- AVIXA CTS-D certification ideal, AutoCAD NOT required but a nice to have
- Minimum 5 years of working experience in the AV field required
- MUST be technical & have closing skills
- Proficiency with Crestron, Extron, Biamp, Polycom, Cisco Video Teleconferencing systems
- Excellent written and verbal communication skills
- Must be a responsible, self-motivated, self-starter, personable and well-organized
- Ability to demonstrate planning, organizing, and implementing skills
- Must be able to read and effectively interpret general business documentation and drawing packages