Lead Commercial Audiovisual Technician

Salary Range

Level 3 | $27/hr – $32/hr

Commission:

no

Bonus:

optional

av manufacturer

Job Description:

Responsible for diagnosing and repairing various types of audiovisual, videoconferencing, and IT-related systems. Thinking independently and working within the specified guidelines with minimal supervision. Actively participate in mechanical and technical products and processes to ensure a great client experience delivered with the highest quality possible.

Job Duties:

  • Provide technical support for audiovisual, videoconferencing, and IT systems
  • Diagnose audiovisual, videoconferencing, and IT-related system problems Proactively manage and resolve Service Tickets
  • Repair audiovisual, videoconferencing, and IT-related systems when possible, including re-terminating various cables
  • Configure and program equipment for various applications
  • Interface with manufacturers to identify and resolve issues
  • Make recommendations as to whether it is better to repair or replace a defective product
  • Effectively communicate and document activities such as keeping records up to date

Job Requirements:

  • 3+ years as an Audiovisual Technician or equivalent
  • Expert knowledge of commercial construction methods such as ceiling deck construction, wall framing, and structural engineering
  • Must have mastered all aspects of audio-visual field installation
  • Must have excellent communication skills and possess excellent problem solving and troubleshooting skills with the ability and do advanced troubleshooting on any device
  • Team leader who possesses excellent leadership qualities and should be able to lead a field team from rough-in to job completion.
  • Advanced knowledge and hands-on experience with AV equipment
  • Advanced knowledge of VTC, ATC, networking software, and hardware.
  • Advanced knowledge of TCP/IP networking, switches, routers, and firewalls is preferred
  • Advanced working knowledge of computers (Windows-based) and software.
  • Experience installing Crestron, BiAmp, Polycom, and ClearOne. Overseeing new construction and buildouts, videowalls, teleconferencing equipment etc.
  • CTS-I Certification or higher is required.
  • Must have a clean license.